PetSmart marked Earth Month with the release of its fourth annual corporate social responsibility (CSR) report, A World Through Their Eyes, outlining progress in pet health, associate engagement and environmental sustainability, while reaffirming its commitment to pets and their owners.
In 2025, the company reported notable environmental progress, diverting 65 percent of total waste from landfill and generating US$1.2 million in potential energy savings through efficiency initiatives. PetSmart also expanded its range of purpose-driven brands to meet rising consumer demand for sustainable pet products. New additions include JustFoodForDogs, The Honest Kitchen, Edgard & Cooper and Stella & Chewy’s, all of which focus on high-quality, real ingredients.
“At PetSmart, our business thrives when we operate responsibly and efficiently, always prioritising the health and happiness of pets and the people who love them,” said Joanne Dwyer. “In 2025, we made meaningful progress by partnering across our industry and empowering our teams to drive change – improving how we operate, supporting our associates and expanding our sustainable product offerings. These efforts are helping us create lasting impact and deeper connections with our customers, associates and communities.”
Healthy & Happy Pets
- Pet care appointments: 17 million
- Veterinary visits: 7.25 million
- Pet adoptions enabled: 417,000+
- In-store veterinary hospitals: 700+ locations
Empowered People
- Associate training hours delivered: 1.2 million
- Associates receiving upskilling opportunities: 40,000+
- Volunteer hours contributed: 20,000
Responsible Stewards
- Reduction in outbound logistics mileage: 8 percent
- Waste diverted from landfill: 65 percent (toward 75 percent goal by 2030)
- Energy savings generated: US$1.2 million through efficiency initiatives, including solar adoption
The company continues to encourage pet owners to adopt more sustainable habits through responsibly sourced products, eco-conscious packaging and durable pet accessories designed for long-term use.
For more information and to download the full 2025 PetSmart CSR report, please visit: petsmartcorporate.com/our-social-responsibility.